When you are new to FM you are likely to have some questions that you want to ask to help you get started. Many new FM World UK members ask similar questions, so we thought it would be useful for you if we shared with you the most frequently asked questions and the answers to them here:

Where do I find my 10 Day Smart Start offers?

Simply login on the online shop using your id number and password sent to you by FM and then go straight to the Shopping Basket, you will find the Smart Start products listed towards the bottom of that page and you can then select the ones you wish to purchase at the extra discounted price.

Which fragrances are best to get first?

When you login to your FM account on the main website you will see a section called Top 10 Products, this includes lists of our current best selling Pure and Luxury fragrances.

The ones that we have found popular ourselves too are FM 18, FM 20, FM 362 and FM 16 for women and FM 110, FM 472, FM 199 and FM 335 for men.

How long do orders take to arrive?

It is very quick within the UK, most of the time if you order by 1pm on a working day you will get it the following working day. It can of course take a bit longer in busier periods like the run up to Christmas.

If you have provided your mobile number when you placed the order, you will receive a text from DPD letting you know the day the order will arrive and also a text on the day to let you know the hour of delivery.

What is delivery cost?

In UK it is £6 for orders up to 318 points, £4 for orders between 319 and 579 points and free delivery on orders of 580 points or more.

How do I purchase a Sample Kit?

Starter kits begin at just £11.50 for 20 samples and can be found under the Sales Aids section on the online shop.

fm world starter packs

Where can I get catalogues?

You can download a pdf of the catalogue from the company website. Printed catalogues can be ordered from the Sales Aids section on the online shop.

Can my customers order products online too?

Everyone who joins FM World in the UK gets their own customer webshop for free, you can find out how to create the link to your customer webshop here

How do I sponsor someone into my team?

You can register them online on the company website, but you must make sure they enter your id number as both sponsor and recruiter on the form.

The best way is to send someone a reflink, which is a link to a registration form with your details on it. This video explains how to create your reflink.

Are there training meetings near to me?

Our training is mainly done online, which means anyone can attend regardless of where you live. If you have not done so already please add your Sponsor as a friend on Facebook and ask to be added to a team support group.

Can I sell products and build a team on Facebook?

Yes absolutely, Facebook is one of the best places online to connect with potential customers and future team members. Letting your contacts know they can now get FM perfumes and other products from you is one of the first things you should do.

But don’t forget online is only one way to generate sales and team build, you also want to be promoting the products offline too. People love to try perfumes, so make sure you are putting your sample kit to good use to help increase your income.

 

We hope you found these answers useful, please feel free to contact us with any other questions you have.

Julita habet and Roy Strong

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